W Hotel Polanco Review: Where to Stay in Mexico City

When I think about my time in Mexico City, one experience that still lingers in my memory is my stay at the W Mexico City. This wasn’t just a hotel stay—it was a deep immersion into the city’s vibrant rhythm, wrapped in the playful yet sophisticated energy that the W brand is known for. Every detail, from the design of the rooms to the atmosphere in the rooftop bar, reflected a balance of luxury and fun that felt distinctly tied to the spirit of CDMX.

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Location: The Heart of Polanco

The hotel is perfectly placed in Polanco, one of Mexico City’s most upscale neighborhoods. It’s a district where leafy avenues meet high-end shopping, fine dining, and galleries—ideal for those who want easy access to the city’s cultural and culinary highlights. Getting around from here was effortless; taxis and rideshares were plentiful, and many notable spots like Chapultepec Park and the city’s famous museums were only a short drive away.

First Impressions & Atmosphere

Walking into the W, I immediately felt the hotel’s signature personality: bold, artistic, and unapologetically stylish. The lobby itself set the tone—modern, a little edgy, but never losing its elegance. Unlike some luxury hotels that lean toward quiet restraint, the W knows how to create an atmosphere of celebration. During my stay, that vibe was taken to the next level with special programming for Pride Week, including a drag show that became one of the highlights of my visit. It was vibrant, full of energy, and absolutely unforgettable.

Rooms with a View

My room was a sanctuary high above the city, with floor-to-ceiling windows that framed the skyline of Mexico City. Watching the sun rise and later set over the vast sprawl of CDMX from that vantage point felt surreal. The interior design was chic and modern, with bold accents that echoed the W’s playful aesthetic, yet balanced with comfort-driven touches: a plush bed with crisp linens, robes and slippers, and a bathroom that felt more like a personal spa.

Cleanliness was impeccable, and every corner of the space felt carefully maintained. It’s one of those rooms where you actually want to spend time in, not just crash after a long day of exploring.

Room Service: A Star of Its Own

While the city’s food scene is world-famous, I found myself indulging in the room service more than once—and it exceeded expectations. The menu was varied and creative, the presentation felt restaurant-level, and the service itself was prompt and polished. There’s something about enjoying a beautifully prepared meal in the comfort of your room, with those sweeping city views as your backdrop, that elevated the experience into something memorable.

Rooftop Bar & Jacuzzi

The rooftop space at the W became a personal favorite spot during my stay. The rooftop bar served inventive cocktails that felt perfectly suited to the atmosphere—lively but sophisticated, with music and conversation spilling across the terrace.

But the real indulgence was the rooftop jacuzzi. Soaking in warm water while looking out over Mexico City’s skyline was an experience that felt both relaxing and cinematic. It’s the kind of amenity that turns an already luxurious stay into something extraordinary.

Service & Attentiveness

The service at the W struck the right balance between polished professionalism and warm friendliness. Staff were attentive without ever feeling intrusive, always ready with helpful suggestions or quick solutions. Whether it was coordinating transportation, offering local dining recommendations, or ensuring that small details in the room were perfect, there was a clear emphasis on making each guest feel cared for.

Beyond the Hotel: The Polanco Advantage

What added to the W’s appeal was its neighborhood. Staying in Polanco meant I could easily explore some of the best dining in the city, from high-end international restaurants to local gems. The area also felt walkable, with leafy parks, chic boutiques, and cultural landmarks close by. It was the ideal base for discovering the many layers of Mexico City while always having the luxury of the W to return to.

Final Thoughts

My stay at the W Mexico City was a seamless blend of luxury, playfulness, and cultural immersion. From the breathtaking room views and flawless room service, to the unforgettable rooftop jacuzzi and the hotel’s vibrant Pride programming, every moment felt considered and elevated.

This is not a hotel that simply offers a place to stay—it creates an experience. It mirrors the energy of Mexico City itself: dynamic, bold, and full of life. For travelers looking to combine luxury with vibrancy, and sophistication with a touch of fun, the W Mexico City delivers on every level.

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